This web site is owned by Davis Dyslexia Association International (DDAI).
Our postal address is
1601 Bayshore Hwy 260
Burlingame, CA 94010
USA
We can be reached via e-mail at ddai@dyslexia.com
or you can reach us by telephone at (650) 692-7141 or via fax at (650) 692-7075.
To contact the webmaster, send e-mail to webmaster@dyslexia.com.
Davis Dyslexia Association International licenses the use of its trademarks and provides information and services to affiliate Davis Dyslexia Associations in different parts of the world, and to licensed providers of Davis Dyslexia Correction services. For purposes of this statement, these organizations and individuals are referred to as our affiliates or licensees.
This privacy statement applies to all domains owned by Davis Dyslexia Association International, including the following:
Davis Dyslexia Association International complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. DDAI has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view DDAI’s certification, please visit http://www.export.gov/safeharbor/ (General Information) or https://safeharbor.export.gov/list.aspx (Company Listings).
Davis Dyslexia Association International will not sell, share, or rent information collected on this site to others in ways different from what is disclosed in this statement.
Our web server does not automatically recognize, log, or report information regarding the name, geographic location, e-mail address, or other personal identification information of the users. The only personal information that we obtain is what users submit through forms or email, or via user registration.
We collect the e-mail addresses of those who communicate with us via e-mail, by posting to our forum, and by filling out forms on our site.
We also collect information volunteered by the consumer, such as survey information, site registrations, and information provided in connection with purchases or requests for information.
We also collect aggregate information on what pages consumers access or visit, including data on search words used to access the site, and actions such as sharing or copying information from specific pages.
The information we collect is used to improve the content of our web site, used to communicate with users in reference to inquiries and transactions which they initiated, and is not shared with other organizations other than our affiliates or licensees for commercial purposes.
We collect information provided by users on forms requesting information or via email. We do not require provision of information beyond what is necessary to provide the information or service requested or provide a means for us to verify information. This information is used by our organization to provide the requested information and services, and may additionally be used by DDAI or its affiliates or licensees to provide further information via postal mail or email directly relevant to the information and services initially requested. This information is not sold or disclosed to third parties other than our affiliates and licensees in any way.
We request information from the user on our secure order forms in our bookstore and other points of our website for orders and subscriptions. Here a user must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have questions or difficulty processing an order, this contact information is used to get in touch with the user. Credit card information is transmitted securely in encrypted format to our merchant processor but is not used or retained on our servers.
Contact information (such as postal address, email address, or phone number) may also be used to provide information about news, events, educational services, or other items of interest related to our organization's services and activities. This information is not sold or disclosed to third parties other than our affiliates and licensees in any way.
We maintain a public bulletin board at dyslexiatalk.com. Registration is not required to view or post to this board. Optional registration services require the submission of the user's name and a valid email address. This optional information allows the user to enable various options and services from the bulletin board, including email notification of posts and the ability to create and edit a user profile. Personal information posted by the user to the bulletin board or entered in the user profile is accessible to the general public. Users who have posted such information and who wish it to be removed may do so by contacting our webmaster at webmaster@dyslexia.com.
We provide email bulletin and discussion lists via our domains at ddai.org, and ddai.us. All email lists are opt-in only and require either confirmation by the user or further approval by the web site administrator in order to be activated. The email addresses provided via user opt-in are not shared among the various lists. Users may opt-out at any time, and their email addresses are removed immediately upon receipt of the opt-out request. All mailings generated by our bulk email software include clear instructions on how the user may remove their email or unsubscribe from the email list. Membership records of our public email lists cannot be accessed or viewed by anyone other than the administrators or moderators of the lists.
Davis Dyslexia Association International has a strict no spam policy, and we do not send unsolicited bulk or commercial email under any circumstances. We do not purchase email address lists from any third parties, and we do not sell or provide email address lists to any outside parties or advertisers. Our affiliates and licensees have agreed to abide by our no spam policies, and will not use the email addresses that we may share with them for any reason other than to communicate concerning the specific transaction or inquiry initiated by the sender of the email.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. We use cookies to support several features and functions on our web sites. We do not use cookies to store or record personal information about the user.
We use cookies in our bookstore to track the contents of the users shopping cart or order, while the user browses the site. This cookie does not contain personal information or data, but only a record of shopping cart selections. If the user has come to our site from an affiliate site, the cookie will also record the identity of the affiliate; this allows us to properly track the order to pay affiliate commissions. The shopping cart cookies is set to expire after 3 weeks.
We also use cookies to enable our site customization feature. We use a set of three cookies that record the user's preference as to site display colors, font style, and font size.
Additionally, users who register at our DyslexiaTalk forum may optionally enable a cookie on their browser to remember their username and password.
We also use cookies in some areas of our web sites to track page usage and enable third-party features, such as the "Share" feature enabled via sharethis.com.
Our web server records IP addresses, and this information is used by our software to analyze trends, administer the site, track site usage, and gather information for aggregate use. IP addresses are not linked to personally identifiable information, but can be used to identify the machine or service provider used to access our site. We do not use this information in any way except to investigate possible abuse or misuse of our web site.
We may work outside shipping companies to ship orders, and use a merchant card processing companies to process monetary transactions. Information is provided to these companies only to the extent necessary to complete the transactions initiated by the consumers.
We do not sell or display third-party paid advertising on our site, nor share any information provided to us by users with advertisers or other parties, other than our affiliates or licensees.
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites, including separate web sites maintained by our affiliates or licensees. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the web sites operating under domains owned by Davis Dyslexia Association International, including dyslexia.com, dyslexiatalk.com, ddai.org, ddai.us, and davislearn.com.
We use a secure server for transmission of data such as credit card numbers in connection with orders placed on line. We have appropriate security measures in place on our servers and in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you in connection with your orders.
Users who have subscribed to our opt-in newsletters may terminate their subscriptions at any time by using the unsubscribe procedures explained at end of all mailings, or by sending email to webmaster@dyslexia.com.
Users who have subscribed to email notification from our DyslexiaTalk forum may terminate services at any time by editing their user profile at DyslexiaTalk.com. If you have forgotten your user name or password, you may use this link to retrieve information and set a new password. You may also request removal of your name from the system by writing to webmaster@dyslexia.com, including the exact email address which is receiving unwanted mail.
If you have supplied your name, address, telephone number, or email address to DDAI at any time in the past and wish to have it removed from our databases, please write, call, or fax our offices at the address and telephone number above, or send email to orders@dyslexia.com to request removal of your name from our mailing list and records. Please include your full name and the exact information you wish deleted (postal mailing address, phone number, email) to enable us to correctly locate and identify your information.
The Children's Online Privacy Protection Act of 1998 protects your child from collection of personal information without your consent. On our site, users may voluntarily provide personal information by posting a message on our bulletin board at DyslexiaTalk.com or registering and creating a user profile. We require parental consent before allowing children 12 and under to display personal information, such as their email address, or to register for our forum. Our rules are posted prominently, and we will delete or remove information that has been provided without such consent.
As a parent, you have the right to decline or withdraw consent to the posting of information from your child, and to review any information that we have collected about your child. For more information or assistance, please contact webmaster@dyslexia.com. Please clearly specify the full name of your child, your child's age or date of birth, and any user name that your child may be using for bulletin board postings to assist us in locating or removing information.
